General

1.What does "New Old Stock" mean?

This term designates new parts dating from the vehicle's year. These are often parts from old stock, found new, sometimes in their original packaging, sometimes not. Due to their age, these parts cannot be guaranteed.

2.You sell Bearmach parts, but I don't know this make. Are they quality parts?

As of 1 January 2017, all Bearmach parts have a 3-year guarantee. Defects and deteriorations caused by natural wear, by an extraneous accident, by negligence, by inappropriate use, by incorrect assembly, by lack of maintenance, are excluded from the guarantee.

Two specific cases:
 

1. Parts claimed under guarantee that fall within the first 12 months since date of purchase. The part can either be replaced or reimbursed with a voucher of an equivalent amount.

2. Parts claimed under guarantee that fall within the first 24 or 36 months since date of purchase will be replaced by a new part. Only where this second part is unavailable, the part's value will be reimbursed with a voucher of an equivalent amount.

The guarantee will only be granted after the part has been examined by our supplier. The costs of return to our head office (via our carrier) are charged to you but will be reimbursed (only for countries in continental Europe) as soon as the fault is acknowledged as covered by the guarantee. Contact us, we will tell you what to do.

3.On your website, I can see the same reference followed by the suffix G or –LR. What is the difference?

Each part is identified by Land Rover and bears a reference. This reference can appear in the form of figures (235006) or a combination of letters and figures (RTC3510). A part may be manufactured by several manufacturers and be sold under several brands. In our catalogue, we have selected quality parts only. We refuse to sell products we are not confident about. The part's price varies according to the brand. There’s something for all budgets.

In order to explain the differences, we are going to use reference RTC3510 as an example:


RTC3510: this is a part made by Bearmach. This is a distributor brand.


RTC3510G: this is an "OEM" (Original Equipment Manufacturer) part, manufactured according to the original specifications, by a brand that works for other vehicle manufacturers (Lucas, Corteco, Ferrodo, Mintex,…).

RTC3510-LR: this is an original Land Rover part. This is THE original part.

4.Has your stock been entirely included on your Website?

Our stock in new parts is very important and the vast majority of parts are detailed on the website.

Our stock of second-hand parts is huge, thousands and thousands of parts. This requires a huge amount of work to put it on online. We work on this every day.

If you can't find a part on the website, don't think twice, contact us. We might have it in stock but not yet on online. Either we will re-enter the part you are looking for. Or we might know where to find it. Contact us, we will get back to you quickly.